Dear Kirsa and Shasha
Thanks for Checkvist. Helps us maintain some semblance of sanity
There’s just a little thing that we’d like to address if possible
- Our three monthly payment comes up
- We normally pay with a low balance card for online payments
- Everything is sweet so far
- We strike a time when the balance is low on the card
- Fastspring cancels our account and send us an email:
Hi Mike and,
We had trouble processing your payment. Your Checkvist PRO, 3 month subscription subscription has now expired due to non-payment.
Please go to Checkvist for more details.
- We go to that link and it shows a list of payments, but there is no way of making the payment.
- When we try to reset our fastspring password there is no response
This is mainly our problem but we wonder if one of these options might ease things for other users
- Is there someway we could manage the issue ourselves from inside the checkvist account
- Is it possible to have a straight forward way of accessing our card details so that we can add another card if needed
Any tips or suggestions welcome
Thanks again for Checkvist