List contents not showing in mobile app

Hi there,

The contents of some of my lists aren’t showing in the mobile app. The list itself is there, but when I go into it there are no items. In the desktop version, I can see all items in the list.

Is anyone else having this issue?

I’m on Android 11, One UI v 1.0 on a Samsung Galaxy Note 9. Using latest version of Chrome.

Thanks,

Matt

An update - the when I go to m.checkvist.com on my laptop, I can see all the list items…curious.

Hello @lorikeet ,

I’m sorry for the delayed answer. Can you see the contents of your lists if you open your account as https://m.checkvist.com in browser?

If so, could you please try to reset caches in the mobile app, at the URL Checkvist Mobile. It is section Profile → App version and caches.

Hope this helps,
KIR

Hi there,

Apologies right back at you - I seem to have missed the notification of your reply. I’ve cleared the cache and I can see the content now.

Thanks for your help.

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